1. Overview and Data Controller

Data Spire Hub Co., Ltd. ("we", "our", or "us") operates the website dataspirehub.click and provides technical chart analysis training. We are dedicated to respecting your privacy and protecting the personal data you share with us.

This Privacy Policy explains what personal information we collect, why we collect it, how it is stored, and your legal rights under the Thailand Personal Data Protection Act B.E. 2562 (2019) (PDPA) and applicable international data privacy standards.

2. Personal Data We Collect

We collect only the information necessary to provide and manage our educational training offerings:

  • Contact Information: Full name, email address, phone number, and city/country provided when submitting an inquiry or enrollment application.
  • Educational Background: Self-reported trading experience level, charting goals, and preferred learning formats submitted during diagnostic consultations.
  • Billing & Invoicing Records: Company name, billing address, and transaction confirmation numbers for tuition processing (we do not store payment card numbers on our servers).
  • Technical & Usage Data: Anonymized IP addresses, browser types, and interaction telemetry collected through essential and analytical cookies.

3. Purpose and Legal Basis for Processing

We process your personal information under the following legal bases:

  • Contract Performance: To register you for training cohorts, coordinate studio lab attendance, deliver course handbooks, and schedule 1-on-1 mentor sessions.
  • Legitimate Interests: To respond to pre-enrollment inquiries, maintain the security and performance of our website, and audit student feedback to improve our curriculum.
  • Consent: Where you have expressly consented to receiving our periodic technical analysis guides or optional analytical cookies.
  • Legal Compliance: To maintain required financial and business transaction records under Thai corporate and tax law.

4. Data Retention Periods

We retain personal information only for as long as needed to fulfill the purposes for which it was collected. Enrollment records and student certificates are kept for 5 years following completion of training for accreditation verification. Pre-enrollment inquiry messages from non-enrolled visitors are permanently purged after 12 months.

5. International Data Transfers

For students participating in our virtual cohorts outside of Thailand, personal data may be processed using secure cloud communication and classroom infrastructure. We implement appropriate technical safeguards and contractual clauses to ensure your data receives protection equivalent to Thai PDPA and GDPR standards.

6. Data Security Measures

We apply industry-standard physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, or alteration. Workstations at our Chiang Mai facility are encrypted, and access to student records is strictly restricted to authorized instructional faculty.

7. Your Rights Under Thailand PDPA

Under the Personal Data Protection Act, you possess the right to:

  • Request access to copies of your personal data held by us.
  • Request correction of inaccurate or incomplete records.
  • Request deletion or anonymization of your data where processing is no longer legally required.
  • Object to or restrict the processing of your personal data.
  • Withdraw consent for marketing communications at any time without penalty.

To exercise any of these rights, please contact our Data Protection Officer at info@dataspirehub.click or call 053-684-215.

8. Cross-Reference to Cookies

For detailed information on how we utilize cookies and how you can configure your browser preferences, please review our comprehensive Cookie Policy.